Moderate your Facebook page or risk damaging your brand – NSFW
How Ferrero Rocher have had their Facebook page hijacked, and why you need to have a user content moderation strategy in place to protect your brand in social media.
Does free speech apply to Online Communities?
Does free speech apply to running online communities? Enforcing a clear code of conduct is an important part of successful community management, which may not be in line with individual beliefs of boundaries of freedom of expression.
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