Blaise Grimes-Viort My name is Blaise Grimes-Viort. I am an experienced Online Communities Manager and Social Media Strategist, and have worked with global brands, startups and charities, in fields such as Videogaming, Social Networking, Pharmaceutical, Broadcasting, Publishing and ISPs.

28 May 2010 ~ 1 Comment

Online Community Links Roundup 28/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 28th of May 2010.

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27 May 2010 ~ 3 Comments

Do you need to hire an Online Community or Social Media Manager?

Everyone’s talking about the role of Community Manager and Social Media Manager, with a lot of definitions being bandied around. Are you wondering whether to hire one? Take the quiz and read the questions you need to ask yourself.

24 May 2010 ~ 3 Comments

Community Management 2010 – new eBook from Mark Ralea

I’ve just finished reading Mark Ralea’s translation of his successful German eBook “Community Management 2010“, and as well as adding it to the Community Management Resources page, I wanted to share a few thoughts about it.

21 May 2010 ~ 2 Comments

Online Community Links Roundup 21/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 21st of May 2010.

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19 May 2010 ~ 5 Comments

8 misconceptions about Community Management

In nearly 10 years of working in various Community Management roles, I’ve heard and read a number of myths being perpetuated about what it”s like being an Online Community Manager, even the sort of person the discipline attracts.

17 May 2010 ~ 1 Comment

Stop hiding behind your screen and take your online community offline

As successful as online communication is in building new relationships, as a Community Manager you can strengthen your community’s bond with each other by organising real world events.

14 May 2010 ~ 0 Comments

Online Community Links Roundup 14/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 14th of May 2010.

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07 May 2010 ~ 0 Comments

Online Community Links Roundup 07/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 7th of May 2010.

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04 May 2010 ~ 2 Comments

Shut up and listen: the importance of truly hearing feedback

One of the key skills required to be a good Online Community or Social Media Manager is mastering the art of listening to your community and effectively analysing feedback.

30 April 2010 ~ 4 Comments

Online Community Links Roundup 30/04/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 30th of April 2010.

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16 April 2010 ~ 0 Comments

Online Community Links Roundup 16/04/10

Unfortunately, there isn’t a links roundup for the week ending 9th of April 2010 as I am currently on holiday. I promise you a special bumper edition next Friday top make up for it. In the meantime, here’s something to keep you occupied: Play Games at AddictingGames [photo by auburnxc]

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09 April 2010 ~ 1 Comment

Online Community Links Roundup 09/04/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 9th of April 2010.

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09 April 2010 ~ 11 Comments

8 ways to build trust in your Social Media or Branded Online Community

Trust is the most important aspect of a successful online community. As a Community Manager, how do you go about building and nurturing trust? Find out.

07 April 2010 ~ 2 Comments

Your Community Manager is not a glorified marketeer: Value trust

The most important aspect of running a successful community is growing and maintaining your participants’ trust in you as their Community Manager and in the Brand you are working for. Find out why.