09 February 2011 ~ 9 Comments

Nickname your online community members for a stronger bond

Most of us, at some stage of our lives, have called a friend by a nickname or had one used for us.

Generally this has been as a sign of affection, and acts as an indication of the closeness of the friendship. As we’ll see, doing the same for your online community can have a positive effect on your community building efforts.

Using a nickname strengthens bonds

In 2009, researchers found that intimate language in the form of nicknames and code phrases leads to resilient and stronger relationships. Published in the Journal of Social and Personal Relationships, the study on couples’ “insider language” reported that the more nicknames, inside jokes and personal expressions a couple used, the higher their relationship satisfaction tended to be.

Jamie Turndorf, Ph.D., a New York City relationship therapist, said: “Using nicknames and made-up language is an easy way to inject positive communication into everyday life”. In fact, out all of the ways to build an online community, it’s probably the simplest and easiest way to strengthen your members’ bonds with each other.

Carol Bruess, Ph.D., the director of family studies at the University of St. Thomas in St. Paul, Minnesota, adds: “You are saying, symbolically, that you care enough about the other person and the relationship to develop your own way of speaking. You’ve got your own private world, your own mini culture.”

Using nicknames can move a group that may have loose ties and low personal contact into a cemented and more solid type of relationship, where the nickname defines the group goal. The appropriation of the moniker signifies acceptance of the community’s norms, a sense of participation history or volume, and a sense of belonging to an exclusive and valuable club. For an online community, encouraging the use of a nickname to define the group that is your community members can act as a shortcut to greater emotional connection and a stronger community spirit.

Nicknames in forms of entertainment

The use of nicknames has been prevalent for a while within communities of TV shows fans. The best-known example is probably referencing fans of Star Trek as Trekkies (although they prefer Trekkers themselves). You also have Buffistas who are fans of the show Buffy the Vampire Slayer, who then sub-divided into groups such as Kittens (who worship the character Willow) and Immortal Lovers (who want to see Buffy get together with Angel, as opposed to FireStarters who would rather it be Spike).

We see this trend amongst music fans as well. There are Phish-Heads and Dead-Heads (fans of the bands Phish and Grateful Dead respectively), Maggots (Slipknot), The Unified Scene (The Hold Steady), Erasurettes (Erasure), and Little Monsters as Lady Gaga affectionately calls her fans (her ability to lead her community of fans is worth studying for community management techniques).

There are examples to be found in most forms of entertainment, such as TOGs (Terry’s Old Guys/Gals, who are fans of British radio presenter Terry Wogan), Cumberbitches (devoted to British actor Benedict Cumberbatch) and Hulkamaniacs (fans of legendary wrestler Hulk Hogan).

Online community nickname examples

So, what sort of nicknames do communities bestow on themselves?

  • 4chan members of the notorious /b/ boards call each other /b/tards.
  • DeviantArt members like to refer to themselves as Deviants.
  • Diggers inhabit Digg.
  • Part of the Reddit community? That would make you a Redditor.

To provide a frame of reference and inspiration, I asked some fellow community managers whether their community members had a name to define themselves as a collective. Big thanks to @swhite159, @evanhamilton, @askdebra, @themaria and @JanetAronica for responding to my question on Twitter, and to all others who answered but have been omitted due to space restrictions.

SalonGeek.com

swhite159 twitterUserVoice.com

evanhamilton twitter

FirstGiving.comaskdebra twitter

OneForty.com & Nimble.com themaria twitter

Does your online community use a nickname to define themselves? Do you think it has made the atmosphere more positive, or do you prefer to avoid the use of a nickname for community members?

[photo by saschapohflepp]

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  • http://twitter.com/Benetta Benetta

    We have two main types of members at http://www.tvwatercooler.org. There are those who buy into the campaigning thrust of the site (against illegal low pay in TV & film) and there are those who visit/join us to get advice and support. They subdivide again into youngsters looking for ways into the industry and a group who are specifically seeking expert help in a crisis situation with HMRC. Those members who espouse the campaigning aims are Coolerites, while those whose main aim is to mine the site for information don’t really have a nickname. Interesting: I haven’t thought about it before!

  • http://blaisegv.com/ Blaise Grimes-Viort

    That’s in interesting Benetta – so the ones using a nickname have gathered around a cause, which backs up the argument I make above. Very interesting case study, thanks!

  • Michael Rowland

    Clever insight, Blaise! Here in the US, the most powerful brands of all are universities and colleges. An alumnus of, say, Yale, is not merely part of a community, but has a lifelong membership in a tribe…of ‘Yalies’.

  • http://blaisegv.com/ Blaise Grimes-Viort

    Hi Michael :) Very interesting example, thanks for sharing. I think it’s one of those things that fits under obvious advice, but easily overlooked because it’s such a common thing.

  • Anna

    Ours are “5fers” and I think it feels – and is – very affectionate and intimate. It also came about completely organically, which helps.

    Anna

    http://5forFairness.org

  • http://blaisegv.com/ Blaise Grimes-Viort

    Organic will indeed always be best. Love your site Anna!

  • Anna

    Thanks, Blaise!

  • Nat

    A couple more XD
    Potterheads are fans of Harry Potter
    Twi-Hards like Twilight
    Gleeks follow Glee
    Whovians like Doctor Who
    And Sherlockians like Holmes
    MCRmy likes My Chemical Romance
    Nerdfighters is a community centered around Hank and John Green
     
    There are tons of them :)

  • Nat

    also, HP fans have different names for all the ships, and I’m sure it’s the same for other fandoms:
    Harmony is Harry/Hermione, Dramione is Draco/Hermione, Snarry is Snape/Harry, etc