A few months ago, after receiving a number of questions for new Community Managers seeking mentorship, I found myself wondering what the one piece of advice or insight I would choose to share about Community Management.
Having pondered the question for a while, I decided to put it to fellow Community Managers who I have worked with, admired from a distance or looked up to over my own career.
A large number of these marvellous experienced practitioners turned out be game, and I am delighted to present the resulting compilation of insights from these Community Managers.
It includes a foreword from Tamara Littleton (CEO at eModeration), and insights from the following:
- Alison Michalk (Community Director at Quiip)
- Angela Connor (Social Media Manager at Capstrat)
- Connie Bensen (Senior Community Manager at Dell)
- Derek Powazek (CEO at FertileMedium)
- Debra Askanase (Engagement Strategist at Community Organizer 2.0)
- DJ Waldow (CEO at Waldow Social)
- Jake McKee (Chief Innovation Officer at Ant’s Eye View)
- Jamie Pappas (VP Social Media at AMP Agency)
- Laurel Papworth (CEO at World Communities)
- Patrick O’Keefe (Author of “Managing Online Forums”)
- Rachel Happe (Principal at The Community Roundtable)
- Rebecca Newton (Chief Community Officer at MindCandy.com)
- Richard Millington (Community Consultant at FeverBee)
- Sue John (Community Manager at BritishExpats.com)
- Tamar Weinberg (Community Support at Mashable.com, amongst other roles)
- Vanessa DiMauro (CEO at LeaderNetworks)
… And many many more!
You’ll notice 4 icons bottom right of each page where I have included each person’s website, LinkedIn and Twitter account if you fancy following them. There’s also a heart symbol which will load up Twitter and let you share your appreciation for that particular quote if you so wish.
If you enjoy it, please feel free to share it with someone else you think would benefit from the pearls of Community Management wisdom found within.
Download the eBook
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Thanks again to all the Community Managers who took the time to generously offer their insights.
Submit your own insight
At some stage in the future, I would like to increase the numbers of insights to 100, so if you can distill your own experience as a Community Manager into one silver bullet, feel free to submit it using the form below for consideration for the 2nd edition of this eBook.