17 June 2011 ~ 1 Comment

Online Community Management Links Roundup 17/06/11

Round Up

Here is the roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 17th of June 2011. Enjoy!


A lesson in community building from Myspace

Only a Small Percentage of Your Customers Care Enough to Offer Feedback and You Should Listen

Taking control of an unofficial Facebook Brand Page without igniting a PR disaster

Setting Guidelines For Yourself

Don’t let the trolls get you down

Starting An Online Community: Get The Concept Right

Oops – What do to when it goes wrong

Need a Social Media Strategy? The Motivated Community Member..

Tips on curating the community conversation

10 reasons online communities are like kittehs

Building Online Community Through Email Noodges

Communities – Saints And Sinners, You Need Both

Community Manager Job Description, A definitive guide

What Social Media Engagement Is Not

7 Tips To Rock Your New Community Manager Gig

Most Online Communities Are Designed For Lurkers

Lessons on the hard job of designing communities in the organization

Every Community Needs Show-Offs

Saying ‘no’ (with encouragement)

Using The Consistency Principle To Recruit More Volunteers

The Dark Side of Crowdsourcing

Types of Community Growth

Why community managers need a thick skin (warning: strong language)

Communities – New Tech, New Opportunities

Young woman’s experience of using online communities as a therapeutic tool

Did you find any other great article about Community Management this week that I missed? Let me know in the comments and I’ll add them to the next roundup.

[photo by auburnxc]

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  • iFroggy

    Thanks for the mention, Blaise! :)