UX Design and Online Communities: Leveraging design to implement community building best practices: Dos and Don’ts presentation
Last night I gave a short talk on 6 components of the user journey, what to think about in terms of applying community management best practises and ran through some examples of good and bad design. This was at the UX Design and Online Communities event:
http://ukupajan2012event.eventbrite.co.uk/
The presentation is below – works better with commentary of course!
