Archive | Careers

27 May 2010 ~ 3 Comments

Do you need to hire an Online Community or Social Media Manager?

Everyone’s talking about the role of Community Manager and Social Media Manager, with a lot of definitions being bandied around. Are you wondering whether to hire one? Take the quiz and read the questions you need to ask yourself.

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24 March 2010 ~ 7 Comments

Can a Community Manager be part-time?

Can Community Management be outsourced, delegated to interns or done part-time? Or does its complexity require full-time attention?

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17 March 2010 ~ 8 Comments

7 tips on achieving work/life balance as a Community Manager

Anyone involved in online communities or social media, particularly those responsible for managing these platforms, often find themselves pulled in many directions. Some days, my job as an online community manager can feel like a 24/7 engagement. The Internet never sleeps, and unless you’re disciplined, neither will you. This inevitably leads to burnout and an [...]

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05 March 2010 ~ 0 Comments

5 ways your community manager is the glue of your organisation

Community Managers are the glue of your organisation. They sit in a privileged position, slap bang in the middle of the organisational matrix. They might report directly into a specific department, but their input is invaluable in all facets of running a company. Setting up feedback loops between your community manager or team and departments [...]

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03 March 2010 ~ 17 Comments

A Day in the Life of a Social Media Community Manager

Recently, I’ve been practising my French and involving myself in French discussions on Twitter about the definition of a Community Manager. It seems that the role is only just starting to be discovered in France. Unfortunately it’s still something employers are reserving for interns and work experience placements, but hopefully that will change soon. Anyway, [...]

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18 February 2010 ~ 13 Comments

What's the difference between a Community Manager and a Social Media Manager?

Is there room in an organisation for both a community manager and a social media manager, or are the roles too similar? We cover the difference between both sets or responsibility and focus.

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11 February 2010 ~ 0 Comments

Head of Online Community Job Description

A generic Head of Online Community job description, part of a series of posts on Online Community and Social Media job descriptions including Head of Social Media and Director of Social Media.

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10 February 2010 ~ 8 Comments

Online Community Manager Job Description

A generic Online Community Manager job description, part of a series of posts on Online Community and Social Media job descriptions including Head of Social Media and Director of Social Media.

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09 February 2010 ~ 34 Comments

Social Media Manager Job Description

A generic Social Media Manager job description, part of a series of posts on Online Community and Social Media job descriptions including Head of Social Media and Director of Social Media.

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08 February 2010 ~ 19 Comments

Online Community and Social Media Job Descriptions

I recently posted a comment on Sue’s post discussing Community Management job titles, which led me to think a lot about the large number of different types of community management job description I have seen over the years. I also feel that, with the rise of social media as a career field, the title of [...]

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