Archive | Community Management

03 September 2010 ~ View Comments

Online Community Management Links Roundup 3/09/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 3rd of September 2010.

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27 August 2010 ~ View Comments

Online Community Management Links Roundup 27/08/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 27th of August 2010.

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13 August 2010 ~ View Comments

Online Community Links Roundup 13/08/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 13th of August 2010.

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06 August 2010 ~ View Comments

Online Community Links Roundup 6/08/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 6th of August 2010.

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04 August 2010 ~ View Comments

How to develop your observation skills for effective community management

I thought some of you would find it useful if I went into a bit more depth about how you can be more observant in daily life and when managing your online community or social media outpost. So here are some little activities and techniques to get you on the path of seeing between the cracks.

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02 August 2010 ~ View Comments

Why observing your community is an important part of managing it successfully

To truly understand what is going on around you, you must be able to observe the details of your members’ interactions. Without observation, you cannot unravel the complex social fabric your members wrap around their daily discussions and debates.

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30 July 2010 ~ View Comments

Online Community Links Roundup 30/07/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 30th of July 2010.

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23 July 2010 ~ View Comments

Moderate your Facebook page or risk damaging your brand – NSFW

How Ferrero Rocher have had their Facebook page hijacked, and why you need to have a user content moderation strategy in place to protect your brand in social media.

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23 July 2010 ~ View Comments

Online Community Links Roundup 23/07/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 23rd of July 2010.

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16 July 2010 ~ View Comments

Online Community Links Roundup 16/07/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 16th of July 2010.

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12 July 2010 ~ View Comments

Massive Online Community Manager Twitter list – are you on it?

As I research new thought on online community management and connect with community managers around the globe, I come across an increasing number of practitioners. When Twitter launched their Lists functionality, I thought I’d put it to good use and keep track of all these people in one place.
At this early stage, I don’t follow [...]

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09 July 2010 ~ View Comments

Online Community Links Roundup 09/07/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 9th of July 2010.

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09 July 2010 ~ View Comments

Why passion is vital to be a successful Community Manager

A Community Manager cannot be successful without passion, as the role requires a drive to be able to push through difficulties and setbacks inherent with managing interactions between humans.

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07 July 2010 ~ View Comments

How to develop passion for your community topic

As a Community Manager, it helps if you have a genuine passion for the topic of the community you are building. Here’s a template to help develop passion.

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