Are you planning on coming to the Virtual Community Summit 2013 in London? I will be speaking as part of a panel on Social Networks, and would love to meet you there. The panel I am on is the Social Media and Social Networks Session, along with Thomas Messett, Global Editor-in-Chief – Social Media for Nokia [...]
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Are you planning on coming to the Virtual Community Summit 2012 in London? I will be both moderating and part of a panel, and would love to meet you there. You can hear me talk during the Social Media, Content & Community Session, and I will be moderating both the Community & Marketing Session and the Gaming & [...]
A stream of consciousness about the state of community management right now, and a positive view of its future.
The next e-Mint social event is on the 21st of September 2010, at the Blue Posts pub in London. Come along to meet feelow online Community Managers!
In nearly 10 years of working in various Community Management roles, I’ve heard and read a number of myths being perpetuated about what it”s like being an Online Community Manager, even the sort of person the discipline attracts.
An adage.com article suggests community management is an easy and simple job to do. I disagree…
This article was originally posted in 2007 on my handbag.com blog, which is now no longer operational. A dead teenager. MySpace harassement. Irresponsible parenting. A curious interpretation of the law by police officers. Lori Drew must’ve thought she’d escaped the consequences, but she hadn’t factored in the sort of havoc that can be unleashed via [...]
This article was originally posted in 2006 on my handbag.com blog, which is now no longer operational. The saga continues. Much like yesterday’s Big Brother episode, Gina Ford is causing me a migraine. Big Brother producers have decided that although the housemates the public viewed as least deserving have been evicted via paid for voting, [...]
This article was originally posted in 2006 on my handbag.com blog, which is now no longer operational. Things move very fast indeed in cyberspace. When blogging yesterday about Gina Ford’s tantrum-like behaviour towards Mumsnet, I didn’t think much more of the story, finished work and went home for an evening of TV watching. Which was [...]
This article was originally posted in 2006 on my handbag.com blog, which is now no longer operational. One of the recurring issues for Community staff is finding the right balance between allowing conversation and debate to flourish within their communities whilst avoiding risking legal ramifications. UK law dictates that dicussion boards and forums are treated [...]