Archive | May, 2010

28 May 2010 ~ 1 Comment

Online Community Links Roundup 28/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 28th of May 2010.

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27 May 2010 ~ 3 Comments

Do you need to hire an Online Community or Social Media Manager?

Everyone’s talking about the role of Community Manager and Social Media Manager, with a lot of definitions being bandied around. Are you wondering whether to hire one? Take the quiz and read the questions you need to ask yourself.

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24 May 2010 ~ 3 Comments

Community Management 2010 – new eBook from Mark Ralea

I’ve just finished reading Mark Ralea’s translation of his successful German eBook “Community Management 2010“, and as well as adding it to the Community Management Resources page, I wanted to share a few thoughts about it.

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21 May 2010 ~ 2 Comments

Online Community Links Roundup 21/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 21st of May 2010.

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19 May 2010 ~ 5 Comments

8 misconceptions about Community Management

In nearly 10 years of working in various Community Management roles, I’ve heard and read a number of myths being perpetuated about what it”s like being an Online Community Manager, even the sort of person the discipline attracts.

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17 May 2010 ~ 1 Comment

Stop hiding behind your screen and take your online community offline

As successful as online communication is in building new relationships, as a Community Manager you can strengthen your community’s bond with each other by organising real world events.

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14 May 2010 ~ 0 Comments

Online Community Links Roundup 14/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 14th of May 2010.

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07 May 2010 ~ 0 Comments

Online Community Links Roundup 07/05/10

A roundup of links relating to Online Communities I saved on delicious.com or retweeted for the week ending 7th of May 2010.

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04 May 2010 ~ 2 Comments

Shut up and listen: the importance of truly hearing feedback

One of the key skills required to be a good Online Community or Social Media Manager is mastering the art of listening to your community and effectively analysing feedback.

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